Help Desk Identity Verification and Endpoint Privilege Management
Panthera offers a help desk identity verification and endpoint privilege management solution that eliminates always-on local admin rights by providing just-in-time access, thereby blocking malware and ransomware installation, preventing privilege escalation, and protecting against social engineering and impersonation attacks through verified user identity confirmation before sensitive IT service desk actions.
Help Desk Identity Verification and Endpoint Privilege Management
Eliminate always-on local admin rights and empower end-users with just-in-time access management.
Why JIT Admin Rights & Identity Verification Matter
01
Blocks Malware and Ransomware Installation
Blocks unauthorized processes from running with admin rights, stopping malware before it can take hold or escalate.
02
Prevents Privilege Escalation
Ensures users operate with standard privileges by default and blocks unapproved elevation attempts.
03
Prevent Social Engineering & Impersonation Attacks
By confirming user identities before sensitive requests such as credential / MFA resets and privilege changes, IT service desks can ensure assistance is provided only to authorized individuals, protecting the organization from severe security breaches that target IT professionals and their privileged access.
SEE IT IN ACTION
Watch Panthera run privileged access for you.
Panthera: AI-Native Privileged Access Management for MSPs from Jim Jessup on Vimeo
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Just-in-time access in action
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QDESK FEATURES
QGuard Features
Endpoint Privilege Management
Technician Passwordless Authentication, Tracking & Auditing
Essential Account Management with PSA Integrations
Compliance Control Mappings
HOW IT WORKS
How QDesk Works
Three controls for the helpdesk: admin rights granted on demand, callers verified before anything changes, and routine account tickets handled without standing privilege.
Endpoint Privilege Management \ \ Remove always-on local admin rights and grant elevation just in time, under policy, without getting in the user's way. End-User Identity Verification \ \ Confirm who is actually on the other end of the ticket before anything changes, by SMS, email, push or Microsoft Authenticator. End-User Account Management \ \ Handle password resets, unlocks and account changes from inside the PSA, without handing technicians standing privilege.
integrations
Dozens of integrations with the tools you already use
IT Glue
Hudu
Microsoft Active Directory
Microsoft 365
Microsoft Entra ID
Microsoft Windows Local Accounts
DUO
TESTIMONIALS
Trusted by Teams
“CyberQP has helped bring a large amount of value to our clients, frees my techs to do more things, and keeps our customers — which [gives us] real peace of mind.”
JOHN DOUGLAS
“It’s been phenomenal. Everyone was super helpful all the way through… I feel like they’re more invested in us than we’re invested in them.“
RODDY BERGERON
“[CyberQP] gives us the peace of mind knowing that we’re evolving, we’re rotating [privileged account passwords]…we’re making sure that things are different enough that we’ve reduced that potential attack surface.“
RAFFI JAMGOTCHIAN
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Simplify access, strengthen security. Empower your technicians and end users, all from one platform.
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