Building a Zero Trust Help Desk with HaloPSA and CyberQP
The event showcases the integration of CyberQP with HaloPSA to create a Zero Trust Help Desk that enhances security by limiting admin access while improving efficiency for IT technicians, includes expert discussions on ITIL and CIS Security Controls frameworks relevant to MSPs, offers live demos automating Tier 1 tasks, and features insights from CyberQP and HaloPSA executives with a Q&A session.
Why You Should Join Us
See how CyberQP's integration with HaloPSA enables technicians of all experience levels, without over-provisioning admin access.
Combined Security and Efficiency
Learn how the integration between CyberQP and HaloPSA provides both security and efficiency for IT teams, allowing technicians to work effectively without unnecessary admin privileges.
Get the Latest on Cyber Insurance and Compliance
Take a deep dive into the ITIL framework and CIS Security Controls, and discover how to implement these to drive your business and cybersecurity program.
Live Demos
Get a first look at the innovative integration, which automates manual, time-consuming tasks for Tier 1 technicians.
Real Takeaways from Experts
Join CyberQP's Co-Founder and COO and HaloPSA, who will share their experiences from the MSP channel. This discussion will be moderated by Brian Milbier, CyberQP's VP of Information Security.
Agenda
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Introduction
MSPs will meet Jim Jessup, CyberQP's Co-Founder and COO, and Joe Allen, an Executive from HaloPSA, and get their first look at CyberQP and HaloPSA's new partnership.
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About Our Partnership
Get an in-depth look at the new integration between HaloPSA and CyberQP, how it benefits mutual partners, and why they're stronger together.
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Learn More About Security Controls and IT Frameworks
Join a panel discussion with the speakers and Brian Milbier, VP of Information Security, to discuss frameworks that matter to MSPs, including the CIS Security Controls and ITIL framework.
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Q&A
Get personalized insights from the speakers, and bring your questions about the new integration. Product Specialists will be available in the chat to help.
Speakers
Jim Jessup
Jim Jessup is an IT entrepreneur and a technician in disguise. Over the past 23 years, he has worked for multi-national enterprise companies as an IT leader, managed and successfully exited his own MSP, and most recently, co-founded CyberQP to protect MSPs from emergent cyber threats, while making IT helpdesks more efficient.
Joe Allen
Executive, Halo
Joe Allen is an Executive at Halo Service Solutions, an innovative Professional Services Automation (PSA) solution for MSPs.
Related
QDesk Content and Whitepapers for MSP Security and Privileged Access Management
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QDesk
QDesk is an end-user access management platform that enhances security by eliminating always-on local admin rights through just-in-time privilege elevation, verifying user identities to prevent social engineering and impersonation attacks, ensuring compliance with major cybersecurity standards, and boosting technician productivity with integrated account management features.
MSP Resources
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QDesk End User Access Management
QDesk is an end-user access management platform that enhances security by eliminating always-on local admin rights through just-in-time privilege elevation, verifying user identities to prevent social engineering and privilege escalation attacks, ensuring compliance with major cybersecurity standards, and boosting technician productivity with integrated account management features.
How MSPs Can Secure Their Technicians and Manage Tier 1 Tickets with Their PSA
The article explains how Managed Service Providers (MSPs) can enhance security and efficiency by using Professional Services Automation (PSA) systems integrated with cybersecurity tools like CyberQP to grant Tier 1 technicians least-privilege access for resolving basic tickets without over-provisioning admin rights, thereby reducing security risks and automating documentation to empower non-technical staff.
CyberQP Releases Groundbreaking Zero Trust Helpdesk Security Platform to Eliminate Standing Privileges
CyberQP has launched its Zero Trust Helpdesk Security Platform, integrating QGuard for Privileged Access Management and QDesk for End-User Access Management, to eliminate standing privileges by enabling just-in-time, temporary admin access with automated approvals, credential rotation, self-service tools, and real-time monitoring, thereby enhancing security, reducing risks, and improving efficiency for IT teams while ensuring compliance and integration with major PSA platforms.