CyberQP Privacy Policy
CyberQP's Privacy Policy, updated December 2025, details the collection, use, and disclosure of personal data—including contact information and website usage data—gathered through interactions such as website visits, office visits, communications, event registrations, and service use, to provide and improve their services while informing users of their data rights and choices.
PRIVACY POLICY
Last Updated: December 2025
CyberQP (“us”, “we”, or “our”) operates the www.cyberqp.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.cyberqp.com
This privacy policy applies to:
- Visiting our website;
- Visiting our offices;
- Communicating with us, including emails, text or fax;
- Registering for our events;
- Using our Services.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of data collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Other scenarios where we collect information:
- Information Request: If you request information about our Services, register for a trial, download our software, request support, or use the “Contact Us” feature on our website, we generally require contact information such as your name, email address, company name, title, and telephone number.
- Website Interaction: If you use and interact with our website, we may collect your usage information through cookies, web beacons, and similar tracking technologies that may qualify as Personal Data.
- Office Visit: If you visit our offices, you may be required to sign in with your name, email address, telephone number, company, title, purpose of visit, and date/time of arrival.
- Customer Personal Identification Information (PII): End user’s first/last name, GUID, email address (if available), UPN, mobile device info (HW version, OS version, etc.), and public key trust associations during an interaction between the identity server and QUICKPASS cloud when a user is registered to use QUICKPASS authentication service. QUICKPASS staff does not have any visibility into this data.
- Device Information: If you are using our Services, we may be collecting sensor data from your registered device if you consent to allow collection of this information. Such information includes the gyroscope and accelerometer to measure motion data that uniquely identifies a person based on their gait. Additional sensor data may include Bluetooth, Location, and Wi-Fi signals, which are also used to uniquely identify a person.
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking and Usage Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Collected by the Server Agent(s)
What kind of information do we collect?
- Usernames
- Passwords
- First and last Names
- Email address
- Mobile phone number
- Account and password Expiry Status
- Password policy
- Security groups and membership
- Organizational units
Information Collected by the Mobile Apps:
What kind of information do we collect?
- Mobile device operating system type and version
- Location data
Employment Application:
CyberQP can get your information if you apply for a job at CyberQP.
Use of Data
CyberQP uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
The user data for trial users and for all paid users is stored in the USA unless clearly noted in the contract. The exception to this rule is data for EU and UK clients whose data is stored in EU location.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
CyberQP will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Do we sell any information?
No, we do not sell information to anyone.
Disclosure of Data
Legal Requirements
CyberQP may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of CyberQP
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Provider
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Link to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact information
If you have any questions about this Privacy Policy, please contact us.
Related
QTech Mobile App: End User Elevation Requests | CyberQP Product Release
The CyberQP QTech mobile app now enables admins and technicians to review, search, filter, and approve or deny End User Elevation Requests directly on their mobile devices, enhancing privileged access management by allowing quick, on-the-go handling of temporary admin rights requests without needing to be at a desk, while also introducing Local Admin & UAC Remediation for instant endpoint privilege risk visibility and remediation without complex workflows.
CyberQP and Pax8 Accelerate Global Growth Across APAC, ANZ, and North America
CyberQP has expanded its partnership with Pax8 to accelerate global growth by offering its integrated Zero Trust Helpdesk Security platform—including QGuard for privileged access management and QDesk for end-user access management—through the Pax8 marketplace to MSPs and IT providers across APAC, ANZ, and North America, enabling streamlined, secure, and scalable access management solutions worldwide.
CyberQP Product Roadmap
The CyberQP Product Roadmap highlights recent releases including a Chrome Extension for seamless M365 JIT account credential management and autofill within browsers, a Guided Onboarding UI Wizard that streamlines new user setup and tracks deployment progress with actionable insights, and a Unified Agent Deployment Page that centralizes multiple deployment methods with customer-specific scripts and real-time agent detection to simplify and accelerate secure agent installations.
CMMC Resources and Cyber Insurance Guides
The content provides a detailed Cyber Insurance Readiness Checklist and guide designed to help organizations quickly assess and document critical security controls—such as MFA enforcement, privileged access management, logging, and deprovisioning workflows—to ensure verifiable compliance with underwriting requirements, avoid application denials, and confidently secure cyber insurance coverage.
CyberQP Academy Early Registration
CyberQP Academy offers early registration for a technical training program focused on SMBs, providing onboarding sessions, personalized support, go-to-market sales and marketing guidance, and certification in Privileged Access Management, with access to MDF funds for new annual customers after 30 days of product use.
Threat Brief: Marks & Spencer Breach
The Marks & Spencer breach highlights how cyberattacks often exploit identity sprawl and excessive, unmanaged privileges, emphasizing the need for practical identity discipline through tools like CyberQP that enforce time-limited privilege elevation and automated credential rotation to prevent lateral movement and privilege escalation.