CyberQP’s Zero Trust Platform Delivers Enterprise-Grade Protection for Pileus Technologies
CyberQP’s Zero Trust Platform provided Pileus Technologies with automated privileged account management, seamless IT Glue integration for password rotations, Just-in-Time Access, and comprehensive audit trails, enabling enhanced security, simplified compliance, and reliable support to efficiently protect and scale complex client IT environments.
Challenges
- Credential Management: Needed stronger control over privileged accounts and password rotations.
- Compliance Pressure: Manual documentation made audits and cyber insurance requirements difficult.
- Support Dependability: Required a partner that could deliver both innovation and reliable assistance.
Results
- Seamless Integration: Automated password rotations through IT Glue enable technicians to work without delay.
- Compliance Made Simple: Just-in-Time Access and audit trails prove accountability and meet strict frameworks.
- Trusted Partnership: Responsive support and ongoing improvements ensure efficiency and security.
Since 2018, Pileus Technologies has helped businesses scale through reliable IT services and 24/7/365 support. As its client environments grew more complex, Pileus Technologies needed a way to secure privileged accounts, streamline technician access, and meet strict compliance demands.
That’s where CyberQP came in. With Just-in-Time Access, passwordless authentication, and automated credential rotation, CyberQP provides Pileus Technologies with the enterprise-grade security and efficiency necessary to keep clients productive and protected.
Seamless Integration into Any Tech Stack
CyberQP’s ability to integrate with existing platforms made the transition easy for Pileus Technologies. Through its IT Glue integration, password rotations are automatically generated and updated, giving technicians immediate access without creating new management overhead.
“We are integrated with IT Glue. When passwords are rotated, they are generated by IT Glue, so our staff has the necessary access. CyberQP is a great product, and I believe it fits into anyone’s stack. I would recommend giving it a try and going for it.”
— John Douglass, President, Pileus Technologies
Simplifying Compliance and Strengthening Reporting
CyberQP enables technicians to create active accounts only when needed, with detailed reporting and audit trails that verify every action. This eliminates the burden of manual documentation and ensures full accountability.
Douglass explained, “Having our techs be able to create an account and to be able to have it active at the time that they need it, and then having the reporting to be able to back up that account, that was only active during that time, is absolutely huge.”
That level of accountability extends beyond access
CyberQP’s Zero Trust Helpdesk Security Platform automatically rotates passwords, enforces Just-in-Time Access, and generates detailed audit logs, all of which align with compliance frameworks like NIST, HIPAA, CIS, and CMMC. Instead of relying on manual documentation or guesswork, the platform enables Pileus Technologies to prove compliance and meet cyber insurance requirements with confidence.
Full Support, Every Step of the Way
Beyond the platform itself, the partnership is defined by responsiveness and trust. CyberQP’s support is always available, ensuring challenges are resolved quickly and effectively. Douglass shared, “We have not struggled one bit with getting the assistance we need to solve a problem.”
That commitment reinforces the value of CyberQP as more than just a security solution; it’s a partner that continuously delivers innovation, reliability, and expertise. Summing up the experience, Douglass added, “CyberQP is absolutely fabulous, and if you’re not using it, you need to be.”
With seamless integration, simplified compliance, and unwavering support, CyberQP empowers Pileus Technologies to deliver secure, scalable IT services that help clients grow confidently.
Related
CyberQP Downloads and Security Resources
The CyberQP Cyber Insurance Readiness Checklist and guide provide IT leaders with a practical, printable tool to quickly assess and document enforcement of MFA, privileged access controls, audit logging, and deprovisioning workflows, enabling them to confidently demonstrate compliance and secure cyber insurance coverage without costly denials or guesswork.
Product Release
The guide introduces CyberQP's privileged access management solution that eliminates standing admin rights through just-in-time elevation, continuously rotates credentials to prevent persistent attacker footholds, enforces identity verification within workflows to block unauthorized access, and provides comprehensive audit trails to ensure compliance with security frameworks and cyber insurance requirements.
CyberQP FAQ
CyberQP, formerly Quickpass, is a SOC 2 Type 2 certified Zero Trust Access Management platform designed for Enterprise IT Teams and MSPs, offering Privileged Access Management (QGuard) and End-User Access Management (QDesk) solutions that support the Microsoft ecosystem and provide secure elevated access, identity verification, and risk reduction against social engineering and over-privileged accounts, with free trials available upon request.
Compliance Resources and Case Studies
The content provides a detailed Cyber Insurance Readiness Checklist and guidance to help organizations verify and document critical security controls—such as MFA enforcement, privileged access management, audit logging, and deprovisioning workflows—to meet stringent underwriting requirements, avoid costly claim denials, and confidently navigate the increasingly proof-driven cyber insurance application process.
MSP Resources
The article explains how Managed Service Providers (MSPs) face significant security risks due to shared privileged credentials, highlighting alarming statistics on rising cyberattacks and breaches, and advocates for CyberQP’s Privileged Access Management (PAM) solutions that enforce least privilege access and real-time monitoring to protect against credential-based cyber threats.
QGuard
The QGuard whitepaper by CyberQP, authored by Jim Jessup, presents a Zero Trust security platform that enforces least privilege access with tools like QGuard for secure, time-limited technician access and QDesk for end-user privilege management, aiming to reduce risks such as ransomware and credential-based attacks, while also detailing how CyberQP assists partners in aligning with the updated 2024 CMMC framework, particularly addressing changes affecting Cloud Service Providers as Security Protection Assets and helping IT teams navigate compliance requirements.