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The webinar titled "Supercharging your Helpdesk: The HaloPSA Integration" features Jim Jessup, COO and Co-founder, along with CyberQP presenters Niel Shrestha-Birtch, Michael Garrity, and Stephan Tomecko, discussing how their integration with HaloPSA helps IT service providers combat talent shortages and sophisticated social engineering cyber threats by embedding CyberQP's customer workforce verification directly into the HaloPSA dashboard to reduce context-switching and enhance helpdesk security and productivity.

Supercharging your Helpdesk: The HaloPSA Integration

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Webinar title card: Supercharging your Helpdesk with the HaloPSA integration

Speakers

Jim Jessup Profile Picture

Jim Jessup

COO & CO FOUNDER

Today's IT service providers face a major talent shortage. At the same time, they're also facing a rapidly evolving cyber threat landscape, and more sophisticated threat actors, looking for inexperienced technicians that will accidentally get them the privileged access they need to breach an organization.

So how can today's help desks prevent impersonation attempts without limiting their productivity?

That's why CyberQP has partnered with HaloPSA to mitigate risks associated with social engineering attacks, using an integration that brings CyberQP's leading customer workforce verification to the HaloPSA dashboard and minimizes the amount of context-switching a tech has to do.