QDesk
QDesk is an end-user access management platform that enhances security by eliminating always-on local admin rights through just-in-time privilege elevation, verifying user identities to prevent social engineering and impersonation attacks, ensuring compliance with major cybersecurity standards, and boosting technician productivity with integrated account management features.
QDesk - Simplified End-User Access Management (EUAM)
Protect Identities Control Privileges Empower Users
Eliminate always-on local admin rights and empower end-users with just-in-time access management. Prevent social engineering attacks with identity verification and boost technician productivity with essential account management—all in one platform.
Why Removing Always-On JIT Admin Rights and Verifying End-User Identities Matters
Blocks Malware and Ransomware Installation
Blocks unauthorized processes from running with admin rights, stopping malware before it can take hold or escalate.
Prevents Privilege Escalation
Ensures users operate with standard privileges by default and blocks unapproved elevation attempts.
Prevent Social Engineering & Impersonation Attacks
By confirming user identities before sensitive requests such as credential/MFA resets and privilege changes, IT service desks can ensure assistance is provided only to authorized individuals, protecting the organization from severe security breaches that target IT professionals and their privileged access.
Meet Compliance & Cyber Insurance Requirements
Compliance frameworks, including NIST 800-53, CIS V8, ISO-27001:2022, CMMC 2.0, and HIPAA, along with many cyber insurance providers, require the removal of local admin rights for end-users to enforce least privilege and to require strong access controls such as identity verification before resetting user credentials.
QDesk Features
Endpoint Privilege Management
Eliminate Local Admin Rights Without Sacrificing Productivity: By removing always-on local admin privileges from endpoints while allowing just-in-time access management and policy-controlled elevation, Endpoint Privilege Management dramatically reduces the attack surface for malware, ransomware, and insider threats, without disrupting users’ ability to perform legitimate tasks.
Identity Verification
Prevent Social Engineering & Impersonation Attacks: Defend IT service desks against social engineering, impersonation, and insider threats that can lead to unauthorized access, data breaches, or privilege escalation. Empower service desk technicians with multiple options to verify end-user identities—including SMS, email, secure push notifications from a branded mobile app, or Microsoft Authenticator.
Essential Account Management with PSA Integrations
Efficient Service Desk Management: Boost technician productivity without compromising security by integrating with leading PSA platforms like ConnectWise PSA, Datto Autotask, and Halo PSA. CyberQP enables technicians to verify end-user identities and resolve essential end-user account management tickets directly within the PSA service ticket screen with a single pane of glass.
Compliance Control Mappings
Meet Compliance and Cyber Insurance Requirements: CyberQP includes mappings to many identity security controls to compliance frameworks such as NIST 800-53, CIS V8, CMMC 2.0, HIPAA, and ISO 27001, allowing organizations to meet both compliance and cyber insurance requirements.
How QDesk Works
Endpoint Privilege Management
Simplify EPM with Just-In-Time access management and policy-controlled admin access without disrupting productivity.
End-User Identity Verification
Protect your service desk from impersonation, insider threats, and data breaches with secure identity verification.
End-User Account Management
Take the hassle out of account management tickets with powerful, user-friendly features.
Integrations: Your Tools, Enhanced
PSA Integrations and Unified Workflows
Provide a single pane of glass experience and higher productivity for service desk engineers with access to both identity verification and essential account management tasks directly in service tickets versus jumping between tools. Integrates directly with ConnectWise PSA, Datto Autotask, and Halo PSA for seamless operations.
Identity Verification Integrations
Gain quick end-user adoption and get up to speed with identity verification faster by leveraging security tools end users already have, including SMS, Email, and Microsoft Authenticator.
Identity Providers
Support your entire Microsoft account stack, both on-premise and cloud, including Microsoft Active Directory, Microsoft 365, Microsoft Entra ID, and Microsoft Windows Local Accounts.
Partner Stories
See Why Our Partners Trust CyberQP
Discover how help desks using CyberQP are securing their identity-based attack surfaces, eliminating standing privileges, and staying ahead of evolving threats. Experience the confidence that comes with a Zero Trust approach.
“CyberQP has helped bring a large amount of value to our clients, frees my techs to do more things, and keeps our customers — which [gives us] real peace of mind.”
— John Douglas
“It’s been phenomenal. Everyone was super helpful all the way through… I feel like they’re more invested in us than we’re invested in them.“
— Roddy Bergeron
“[CyberQP] gives us the peace of mind knowing that we’re evolving, we’re rotating [privileged account passwords]…we’re making sure that things are different enough that we’ve reduced that potential attack surface.“
— Raffi Jamgotchian
“We’ve rolled out the agent to almost every managed customer. We implement password changes to uphold their agreement to their errors, omissions and professional liability policy.“
— Michael Goldstein
“We were looking for automation more than anything else in our security stack. CyberQP brought that to the table. They allowed us to automate admin password changes, rotate them, and know that we have that comfort.“
— Atul Bhagat
Get a Customized Demo
Simplify access, strengthen security. Empower your technicians and end users, all from one platform.
Related
CyberQP FAQ
CyberQP, formerly Quickpass, is a SOC 2 Type 2 certified Zero Trust Access Management platform designed for Enterprise IT Teams and MSPs, offering Privileged Access Management (QGuard) and End-User Access Management (QDesk) solutions that support the Microsoft ecosystem and provide secure elevated access, identity verification, and risk reduction against social engineering and over-privileged accounts, with free trials available upon request.
QDesk End User Access Management
QDesk is an end-user access management platform that enhances security by eliminating always-on local admin rights through just-in-time privilege elevation, verifying user identities to prevent social engineering and privilege escalation attacks, ensuring compliance with major cybersecurity standards, and boosting technician productivity with integrated account management features.
QDesk Content and Whitepapers for MSP Security and Privileged Access Management
The content highlights CyberQP's Zero Trust platform featuring QGuard and QDesk tools that enable MSPs to enforce least privilege access, secure time-limited technician access, and manage end-user privileges effectively to reduce risk, prevent ransomware, and block credential-based attacks, while also addressing MSP challenges in securely delegating admin access for Tier 1 technician tasks.
MSP Resources
The article explains how Managed Service Providers (MSPs) face significant security risks due to shared privileged credentials, highlighting alarming statistics on rising cyberattacks and breaches, and advocates for CyberQP’s Privileged Access Management (PAM) solutions that enforce least privilege access and real-time monitoring to protect against credential-based cyber threats.
Product Release
The guide introduces CyberQP's privileged access management solution that eliminates standing admin rights through just-in-time elevation, continuously rotates credentials to prevent persistent attacker footholds, enforces identity verification within workflows to block unauthorized access, and provides comprehensive audit trails to ensure compliance with security frameworks and cyber insurance requirements.
QGuard
The QGuard whitepaper by CyberQP, authored by Jim Jessup, presents a Zero Trust security platform that enforces least privilege access with tools like QGuard for secure, time-limited technician access and QDesk for end-user privilege management, aiming to reduce risks such as ransomware and credential-based attacks, while also detailing how CyberQP assists partners in aligning with the updated 2024 CMMC framework, particularly addressing changes affecting Cloud Service Providers as Security Protection Assets and helping IT teams navigate compliance requirements.