Supercharging your Helpdesk: The HaloPSA Integration
The CyberQP webinar titled "Supercharging your Helpdesk: The HaloPSA Integration" addresses the IT talent shortage and evolving cyber threats by showcasing how CyberQP's customer workforce verification integrated into the HaloPSA dashboard helps helpdesk technicians prevent social engineering attacks and impersonation attempts without disrupting their productivity.
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Supercharging your Helpdesk: The HaloPSA Integration
Today’s IT service providers face a major talent shortage. At the same time, they’re also facing a rapidly evolving cyber threat landscape, and more sophisticated threat actors, looking for inexperienced technicians that will accidentally get them the privileged access they need to breach an organization.
So how can today’s help desks prevent impersonation attempts without limiting their productivity?
That’s why CyberQP has partnered with HaloPSA to mitigate risks associated with social engineering attacks, using an integration that brings CyberQP’s leading customer workforce verification to the HaloPSA dashboard and minimizes the amount of context-switching a tech has to do.
Presenters
- Niel Shrestha-Birtch, CyberQP
- Michael Garrity, CyberQP
- Stephan Tomecko, CyberQP
Watch now
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